At Used Tools MKT, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our marketing efforts. It is designed to comply with applicable laws and regulations, including the policies of platforms like Facebook and Google Merchant Center.
1. Information We Collect
We may collect the following types of personal information from users:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address.
- Payment Information: Credit card details, bank information, or other financial data for processing transactions. (This data is securely processed by our third-party payment gateway and is not stored on our servers.)
- Technical Data: IP addresses, browser type, device information, and browsing behavior collected through cookies and other tracking technologies.
- Marketing Data: Information related to your preferences, interests, and engagement with our advertisements, emails, and promotions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: Fulfill orders, process payments, arrange shipping, and provide customer support.
- To Communicate with You: Respond to inquiries, send updates about your order, and provide relevant information.
- Marketing and Promotions: With your consent, we may send marketing emails, newsletters, or display personalized advertisements on platforms like Facebook and Google.
- To Improve Our Services: Analyze data to enhance the user experience, detect fraud, and optimize website performance.
- Compliance with Legal Obligations: Ensure compliance with applicable laws, including those related to tax, accounting, and advertising.
3. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar technologies to collect information about your interactions with our website and advertisements. This helps us deliver more relevant ads and improve user experience.
- Facebook Pixel: We use Facebook Pixel to track conversions from Facebook ads, optimize ads based on collected data, and build targeted audiences.
- Google Analytics: We use Google Analytics to track website performance and user behavior. This data helps us understand how users interact with our website, which allows us to improve it over time.
You can control cookie preferences in your browser settings, or use tools such as Google’s Ad Settings or Facebook’s Ad Preferences to manage how these platforms collect and use your data.
4. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: Shipping companies, payment processors, and other vendors who assist with order fulfillment.
- Marketing Partners: Facebook, Google, and other advertising platforms to deliver relevant ads and measure the performance of our campaigns.
- Legal Authorities: When required by law or necessary to protect our rights or comply with legal obligations.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: If your information is inaccurate, you have the right to request corrections.
- Deletion: You can request the deletion of your data, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing emails by using the unsubscribe link in our communications or by contacting us directly. You can also control how platforms like Facebook and Google use your data for advertising through their respective settings.
6. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based platform can guarantee complete security.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Used Tools MKT
4204 W Dunlap Ave, Phoenix, AZ 85051, USA
contact@usedtoolsmkt.com
+1 (434) 217-8914